Privacy & Cookie Policy
Effective Date: 08/08/2025
Viking Property Maintenance is committed to protecting your privacy and ensuring transparency in how we handle your data. This policy explains what information we collect, how we use it, and how cookies are used on our website.
1. Information We Collect
When you submit an enquiry or contact form, we may collect:
- Your name
- Email address
- Phone number
- Property address (if provided)
- Any other details you choose to share
We do not collect sensitive personal data or use automated decision-making.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Schedule services
- Improve our website and customer experience
We do not sell or share your data with third parties, except where required to deliver services (e.g., subcontractors) or comply with legal obligations.
3. Data Retention
We retain enquiry data for up to 12 months unless a service relationship is established, in which case records may be kept longer for operational or legal reasons.
You may request deletion of your data at any time by contacting us.
4. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to certain types of processing
To exercise these rights, please contact us using the details below.
5. Cookies
Our website uses cookies to:
- Improve functionality and performance
- Monitor site usage via anonymized analytics
Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though this may affect site functionality.
6. Third-Party Services
We may use third-party tools (e.g., Google Analytics) to understand how visitors use our site. These tools may set their own cookies and collect anonymized usage data.
7. Contact Us
If you have any questions about this policy or your data, please contact:
Viking Property Maintenance
vikingmaintenance@outlook.com
07624 264467 / 07624 465594